altafiber Hiring for Credit and Collection Support Analyst at Chennai, Tamil Nadu, India Full Time

Location : Manapakkam, Chennai, IND-TN

Job Purpose

This junior level position is responsible for assisting with collection efforts for smaller customers within an established portfolio within Get Paid by using the established strategies and processes. This role will include administrative tasks (such as invoice delivery and problem/dispute resolution research) for the overall Collections team by providing assistance on special projects and other tasks. Much of the collection efforts will be via email and escalation to a more experienced Credit & Collection Analyst for more complex situations. Knowledge of systems used in Accounts Receivable are needed in this role.

Essential Functions

• Collect past due balances and using strategies and properly documenting collection efforts in tool (50%)
• Properly document in Get Paid all problem/disputes (10%)
• Uploading invoices into respective customer portals (25 %)
• Weekly review of portal invoices status in respective customer portals (5%)
• Preparing custom invoices — 10%

Education

Four years of High School or equivalent

Certifications, Accreditations, Licenses

N/A

Relevant Work Experience

0 to 2 years in related field

Special Knowledge, Skills And Abilities

• Effective written and verbal English communication skills
• Effective Time Management skills
• Strong attention to detail

Supervisory Responsibility

This position does not have any supervisory responsibilities.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions–including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.cbts.com .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.