First Choice Finance Consultants Looking For Require Training and Quality Manager in Chennai at Chennai (Madras), Tamil Nadu Full Time

Job Description: 
First Choice Finance Consultants is looking for Training and Quality Manager (Senior Executive/Team Leader ) in Chennai, Tamil Nadu, India

Company Profile:

The company is a pioneering home food platform, established with a unique focus on providing authentic, home-cooked vegetarian meals. The platform was created by a diverse group of individuals with a shared commitment to promoting healthy eating habits and empowering women.

The company’s mission is to offer opportunities for individuals from all backgrounds to achieve financial stability. Through its cloud kitchen service, the company connects talented home cooks, particularly women, with customers who crave nutritious, homemade food.

The company is reshaping the concept of remote work with its innovative approach, offering individuals the chance to contribute to the culinary world from the comfort of their homes. The “cook from home” initiative not only provides a source of income but also satisfies the growing demand for healthy, homemade meals.

Join the company as it continues to redefine the way people experience homemade goodness, fostering empowerment and culinary excellence for individuals across the globe.

Job Title: Training and Quality Manager (Senior Executive/Team Leader – Female Only)

Location: Chennai, Tamil Nadu, India

Job Description:

Must have training and quality experience in any BPO industry, preferably in Voice and Sales Processes.
Ensure that agents adhere to company quality standards and attain goals that boost overall performance.
Motivate agents to exceed their comfort zones to accomplish predetermined goals.
Resolve agents’ challenges and coach agents or implement systems to prevent a recurrence.
Design and implement on boarding and training programs to equip agents to deal with common workplace issues.
Identify issues that agents may overlook and offer potential solutions.

Qualifications:

Minimum 2 years of experience in training and quality management in the BPO industry.
Strong leadership and motivational skills.
Proficiency in English, Hindi, and minimum 2 Regional Languages.
Excellent communication and interpersonal skills.
Ability to identify and resolve issues effectively.
Proficiency in system knowledge, Excel, and Google Sheets.

Preferred Qualifications:

Bachelor’s degree or equivalent experience.
Ability to work independently and in a team environment.

Priority: High

Work Mode: Office-based

Gadgets: Candidates should have their own Mobile and Laptop for use

Bracket: 3.5-4 LPA (Lakhs per Annum)

Remarks:

3 months of training will be provided in person.
Proficiency in English, Hindi, and minimum 2 Regional Languages.
Female Candidates Only
Number of Openings (1)

Code: ER10401-TQM-04 |Training and Quality Manager | Chennai

Functional Role: 
Admin/Facilities Manager

First Choice Finance Consultants
First Choice Finance Consultants
57/29, 5th Lane, 2nd Main road,,Indira Nagar, Adyar,
Chennai (Madras), Tamil Nadu
India 600020
Phone: +919841062636,
Website: firstchoicefinanceconsultants.weebly.com