Varuna Group Hiring for Front Desk Executive at Gurgaon, Haryana Full Time

Designation: Front Desk -Executive (VL0059)

Office Location:
Position description:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Maintains security by following procedures; monitoring logbook;

Maintains telecommunication system for house phone and console operation.

Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

Maintain Courier Log in.

Follow company SOP for people’s interview

Manage Conference Room Booking

Primary Responsibilities:
Managing Front Desk

Educational qualifications preferred

Category: Bachelor’s Degree

Field specialization: Hospitality Administration/Management

Academic score: 50 %

Key Performance Indicators:
Front Desk Guest Management: As per Daily MIS

Ticket Closure: No. of tickets closed within deadline

Housekeeping: RM Assessment

CCTV: “Timely escalate appliances not working within same day and follow-up till closure Marks on RM’s assessment on gaps identified”

Petty expenses: no deviation from SOP

MIS: As per Daily MIS /Stakeholders input

Vendor Bills: As per TAT

Credit Card expenses: As per TAT

Required Competencies:
Listening, Professionalism,

Customer Focus,

Organization, Informing Others,

Handles Pressure,

Inventory and Supply Management

Required Knowledge:
Microsoft Office Skills,

Email

Required Skills:
Telephone Skills,

Verbal Communication,

Functional Designation Front Desk -Executive

Department Administration

Experience 3 – 4

Location Gurgaon

Created 21 Sep, 2023