Eaton Corporation Hiring for Manager-Learning Fulfilment Services at PUNE, India Full Time

Description:

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking for a Manager-Learning Fulfilment Services based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are – it’s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers the opportunity to:

This is a Manager of People role leading 9-12 direct reports across the 3 service lines – Learning Operations, Learning Technology, and Learning Content Design/Development.

Core Responsibilities:

• Deliver work across the 3 service lines using DevOps, Agile and Lean practices towards maintaining high NPS and engagement scores across all work areas.

• Lead the execution of the learning technologies service strategy with inputs from L&C leaders by:

• Mentoring and growing the LMS administrators pool to expand the learning platform reach to all Eaton employees and contractors.

• Support the LMS deployment for external revenue-generating learning programs.

• Configure/Build, Maintain and Administer the learning digital platforms for enhancing the learning experience at Eaton.

• Manage the new product/content development process and tools to develop courses and websites using the latest standards.

• Manage the support of leadership development, global compliance and regional needs by aligning with the leaders on strategy and priorities.

• Optimize the capacity utilization of team and software licenses and communicate proactively, participate in Operation Reviews for informing and seeking guidance on intake of projects with stakeholders.

• Ensure due diligence in adherence to processes and exception management while servicing customer needs. Drive continuous standardization of Learning best practices across the enterprise.

• Escalate and follow through on action items with appropriate channels. Engage the leadership team to get guidance and review escalations to determine opportunities for improvement.

• Develop and sustain a customer service focus while building a CI mindset and Agile at scale culture across all the services.

• Monitor appropriate coaching is provided in delegation of transaction requests and project requests through coaching, empowerment and build team capabilities.

• Function as a central point of contact for the service line with customers and the leadership team.

• Mentor appropriate product expertise support is provided to their team members.

• Take accountability to give immediate feedback and empower the team, to be responsible for owning their service expertise. Be an accountable leader to the team members while engaging them with stretch responsibilities.

• Take responsibility for hiring and performance management in their teams and build a lean talent export organization for Eaton.

Extended Responsibilities:

• Manage vendor partnerships on technical issues and manage dependencies and deliverables as per project plan.

• Review vendor product roadmaps and champion bringing new technology as per the digital strategy alignment areas.

• Develop healthy working relationships with OpEx and Learning Experience teams to deliver services focusing on best in class user experience.

• Plan and execute targets to automate/reduce manual work by learning new technologies and applying them.

• Build team strengths to flex between multiple work streams based on work priorities and strategic shifts in the marketplace.

• Build the team resources and develop active successor pipeline for self and the team members.

• Create and operate the Learning Technology portfolio as per agreed governance framework.

• Be accountable for defining metrics, measure them and report them to the leadership team. Develop and Excel in a data-driven decision-making mindset.

• Own up the execution of strategic new initiatives from the Learning & Culture leadership team.

  Qualifications

Requirement:

• B.E in any stream. MBA (Preferred)

• Minimum of 13+ years of work experience with at least 10+ years in the L&D industry and a minimum of 8+ years of people management experience

• Proven experience on building teams and nurturing teams within a manufacturing organization is desired.

• Ability to manage projects using Agile frameworks is mandatory.

• Require in-depth functional knowledge of e-learning standards, Learning Management Systems, Content Integration of multi-modal learning assets and Reporting databases.

• Working knowledge on Power Platforms (PowerBI, Power Query, PowerApps, Power Virtual Agents) will be a plus.

Yes! Because you are the one we are looking for, we hope to hear from you now!

#LI-MY1

What you will get from usEaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Human Resources

Region: Asia Pacific

Organization: Corporate Sector

Job Level: Manager

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.