About the Role:
As a Senior Email Production Specialist, you’ll work on the team to build emails in our email tools for our customer base. This position will create HTML emails, pull distribution lists and set up control groups, QA, and execute the programs. Additionally, this person will ensure basic tracking of email deliverability for a few days after the email is launched to ensure it went out and is operating as expected.
Responsibilities :
Builds simple to advanced/complex email campaigns. Includes campaign set-up, html coding, quality assurance, testing and delivery, based on requirements. Conducts QA Peer Reviews.
Expert in SQL to build Distribution lists
Lead, drive and setup new data feeds, scripts, and API by working with vendor and other internal teams.
Analyze, troubleshoot, and resolve HTML assets and revise code where necessary to integrate with internal tools/platform and ensure proper rendering across major email clients as well as browsers
Design/code responsive email templates.
Work collaboratively with email campaign team lead as well as cross-functional teams to scope, design, and implement technical solutions for dynamic email campaigns, custom scripting, data feed, email platform migration, and/or API integration.
Resolves rendering issues and ensures consistent rendering across email clients.
Troubleshoot and resolve issues that occurred at any time during the campaign building, launching or post-launching process.
Hands-on editing of graphics and HTML for emails and landing pages
Qualifications :
General understanding of CAN-SPAM and email best practices
Minimum 2 years working with Responsys Interact 5 or 6
Minimum 4 years in email HTML coding or web page development.
Minimum 4 years of working knowledge of Dreamweaver and some Photoshop.
Understanding and knowledge of responsive, fluid, and mobile first email coding.
Understanding of QA process and how to QA other’s work
Taking ownership of programs and working with business stakeholders
Excellent project management, time management, and problem solving skills.
Experience in the design and execution of A/B and multivariate testing programs online and in email in ESP’s
Solid understanding of email delivery and deliverability issues.
Experience working with ESPs like Responsys, Marketo, Eloqua, etc.
BS/BA degree or equivalent.
NortonLifeLock is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. NortonLifeLock strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.
We also consider for employment qualified individuals with arrest and conviction records. In addition, NortonLifeLock will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency .
EEO is the law. Applicants and employees of NortonLifeLock Inc. are protected under Federal law from discrimination. See the EEO poster and supplement .
NortonLifeLock is a global leader in consumer Cyber Safety. Bringing together decades of experience in cybersecurity and identity theft protection, we are the consumer ally in today’s connected world. NortonLifeLock solutions are powered by one of the world’s largest civilian cyber intelligence networks allowing us to help protect against advanced online threats. Nearly 80 million members and customers in more than 150 countries trust us with their personal information. We’re dedicated to making it easy for them to keep their connected lives safer while helping to secure their devices, online privacy, identity, and home and family needs.
Learn more at NortonLifeLock.com .
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NortonLifeLock is committed to requests for reasonable accommodations to assist you in applying for positions at NortonLifeLock including resume submissions. If you need to request an accommodation, please contact HR Service Exchange .
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