Soumya EP

Candidate Message

Myself Soumya EP , with total of 16 years of experiecne with TCS.
 ITIL V3 and SAFe4 Agile Certified Professional with firm experience in IT Service Management, IT Operations, Process Improvement & Team Management.
 Proficient in Agile methodology of Service management.
 Extensive experience in Change/Release Management, Quality and Compliance, Auditing for SAP, and Non-SAP projects.
 Adept at service management process execution and handled Change Management and SOX Compliance Process for technology & business critical applications
 Experience in designing and implementing various ITIL Service Management Processes.

 Experience in implementing the standardization of process

 Have good understanding of IT systems and Infrastructure.

 Experience in handling PWC, SOX and CIA auditing for change and release management,

 Poised in interactions with individuals at different levels and ability to take self-initiatives and a quick learner
 Strong communication, collaboration & team building skills with proficiency in grasping technical concepts quickly.