Full Job Description
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Responsibilities and Duties
The Learning Administrator will provide support in the ongoing creation, implementation, and development KLA’s curriculum services, learning management system, training videos, and system wide training rollouts.
Update and design training curricula, materials and programs including, but not limited to, functional technical skills, leadership development, and new initiatives.
Designs visual aspects of curricula, e-learning, and other LMS activities
Works simultaneously on multiple projects based on current curriculum needs
Check and verify employee records
Reconciles student certification training records.
Uses office automated systems to input data, generate reports and conduct specialized research projects as requested by the Certification Manager
Updates logs and databases and maintains files and documentation
Job Scope and Complexity:
Understand what information is considered proprietary and what can be made available to others
Works in a fast-paced environment with the ability to solve urgent issues real time with minimal supervision
Decision Making:
Approaches situations with a positive attitude and offers creative solution-oriented options when faced with challenges.
Uses good judgement to make task related decisions.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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