Full Job Description
Level 3 SCCM+ SCOM Admin
Profile of the position:
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues
Duties and Responsibilities
Manage Microsoft (SCCM) Center Configuration & Microsoft (SCOM) System Center Operations Manager
Design and implement large scale deployments
Troubleshoot package delivery and monitoring
Provide day to day on-call administration support in a SCCM and SCOM environment along with supporting assigned systems and installing applications
Manage the development and implementation new services and testing of assigned servers
Knowledge, Skills & Competencies:
Advance knowledge of SCCM and SCOM product suite.
Advance knowledge of SCCM Administrator Console,
Configure Remote tools,
Manage Software Distribution, Inventory, Software Metering,
Manage and troubleshoot SCCM Server components
Configure Operating System Deployment via SCCM
SCOM Administrator and Operator Console,
Basic knowledge of Microsoft SQL 2005.
Expert understanding of MS Windows server administration (e.g. Windows Server 2003 Enterprise and Standard Editions, Windows 2008/2008 R2MS Exchange 2003, MS Windows Server 2003, Blackberry Enterprise, Windows server update service, WINS/DNS/DHCP servers, print servers, etc.) and Network Management.
Desired Qualification
Minimum 5 – 8 years of experience in Microsoft (SCCM) Center Configuration Manager & Microsoft (SCOM) System Center Operations Manager.
Basic Education must have a Bachelor’s degree or Under Graduate in any stream
Good Communication Skills (Written & Verbal)
Knowledge on Server Monitoring & Management is preferred.
Understanding of ticketing system is also preferred.
Must be willing to work in 24×7 rotational shifts.
Previous NOC experience will be a value add.
Desired Experience
Should have 10+ yrs of in providing Level Support to all departments Schedule time estimates for projects / task deliverables, adhere to SLA.
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