Handling SCCM Client installations & un-installations and Troubleshooting various issues on SCCM Client. Configuration of different SCCM server roles. Creation of query based collections as per the requirement. Patch management by using SCCM. Generation of Queries and Reports through SCCM. Monitoring the health of all SCCM servers. Distributing through SCCM and troubleshooting the issue. Working as a problem manager for fault management of SCCM server related issue. Managed, installed and troubleshoot Active Directory. Providing timely information and guidance for Wintel and Desk side support team to carry out the daily operation smoothly. Responsibility is to monitor and ensure that any fault reported, should be resolved within the SLA and ensure that the troubleshooting by team as in the right direction. Conduct review meets with all the international carriers to smooth coordination between the organizations on troubleshooting aspect. Regular Health check for client status.
Applied on: February 9, 2022