Full Job Description
Key Responsibilities
Serve as partner with a sub-group within function or BU, or with a smaller country/site
provides support services to GIS customers for IT infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
Anayzes, schedules and carries out updates to the IT infrastructure which includes patching, upgrades and regular scheduled maintenance.
Executes complex changes while following standard operating procedures and change management policies.
completes root cause analysis of outages or incident trends. Recommends preventative actions.
Responsible for handling escalations for incidents, outages for IT infrastructure function.
Strong knowledge of operating systems( Unix, Linux, Windows)
Ability to perform Installation of application/web servers
Must have understanding of JVM, troubleshooting and performance tuning
Apply patches & upgrades
Start / stop application/web services
Configure Clusters, JMS, Virtual Hosts, JDBC, auto-deployment, session replication, URL redirections, Re-write rules, http-plugins, etc.
Installation and management of security certificates
Thread dump and log analysis
Backup and restoration of application/web servers data
Basic knowledge of network infrastructure for e.g. TCP/IP, DNS, Firewall, router, load balancer etc.
Technical documentation experience.
Application Server – Clustering / Load balancing configuration.
Deployment on Application Servers.
Capacity planning of infrastructure (Sizing of servers based on traffic volumes)
Incident management process – Implementation (Production Support)
Conceptual knowledge of Business continuity and DR planning.
Advanced scripting skills to automate jobs (start, stop, recycle, deploy etc.)
Hardening of application/web server against known/unknown vulnerabilities.
Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
Explains difficult or sensitive information; works to build consensus
Qualifications
Education:
Bachelor’s Degree
Skills
Certifications:
Languages:
Years of Experience:
7 – 10 Years
Work Experience:
Additional Information
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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