Full Job Description
Fireball Technologies is an E-commerce based company at Coimbatore, Tamilnadu. We are looking for Sales Support Co-ordinator for our Website aboutspace.in.Roles & ResponsibilitiesMaintaining a database of customers and calls made on a daily basisProviding weekly campaign suggestions based on customer feedback and reviewsConverting Orders on the last stage of the funnelProcess quality leads from the Sales Funnel provided by MarketingProvide WhatsApp Chat Support and Shopify Chat Support to prospective customersMake Abandoned Cart Recovery Outbound CallsCreate Upselling Opportunities via callsCustomer Order ManagementWarehouse CoordinationReach out to customers regarding their shopping experience – ask them to review or create user-generated content for social media.Creating customer groups and suggesting campaigns based on products sold and customer feedback.Email Nurturing in collaboration with Content TeamCustomer Retention Suggestions and ImplementationRequired Skill setsSales-orientedFluent spoken Hindi and EnglishComfortable making inbound and outbound callsPrior experience in handling customersPassionate and Self-MotivatedExperience with various sales and marketing tools and platformsUnderstanding of organic search optimization and SEO planningJob Types: Full-time, Regular / PermanentSalary: Up to ₹60,000.00 per monthSchedule:Day shiftAbility to commute/relocate:Coimbatore, Coimbatore – 641004, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)Experience:B2C Sales: 4 years (Required)Language:Hindi (Required)
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