BMJ Hiring for Operations Executive at India Full Time

Job Title: Operations Executive

Contract: Permanent

Location: India, Noida (Hybrid)

Application Closing Date: Wednesday 22nd June 2022

Job Purpose

A great opportunity to work for BMJ India as part of the BMJ Operations team. The Operations team at BMJ currently has a vacancy for an Operations Executive. The role comprises providing administrative, tracking and reporting assistance to the Editorial and Production teams based in India and the UK.

BMJ is the innovative publishing division of the British Medical Association and one of the world leaders in medical publishing with a strong brand recognised internationally. One of the key product areas, BMJ Journals, produces over 60 specialist clinical medical titles, many of which are leaders in their fields.

• Maintaining accuracy by cross checking article level data against internal tracking and third-party repositories

• To monitor and flag any overdue all articles across the post acceptance tracking system

• Manually move articles through to the correct stages in the tracking system as required

• Monitor and maintain the master email inboxes

• To initiate bulk resupplies as and when required

• Regular monitoring of online first and online issue pages to ensure all elements (including supplementary data, BMJ Learning links) are present and correct

• To run reports from business objects and update data in Editorial and Production dashboards

• To check, across all titles, that deadlines have been met for various print tasks, and that distributors are notified of delays at the printers

• Coordinating and setting up internal and external meetings, recording and maintaining the minutes for internal and external meetings, and sharing the action items with relevant stakeholders

• Maintaining a daily dashboard and tracker for production teams Weekly PAW audit for BMJ Open (to check for delays across the stages) flagging any delays to the typesetter and Production Editor

• Supporting BMJ Open team on daily tasks, such as email allocation and tasks distribution

• Checking the completeness of exported BMJ Open articles against the Sc1 FTP

• Verify DOIs to check if they have been correctly deposited

• Updating Editorial and Production documentation (e.g., journal manuals and workflows) to reflect process changes, as required

• Allocating Freshdesk tickets to the Editorial Services team Responding to queries from editorial offices and internal teams

• Review Editorial KPI dashboard data on a monthly basis and, where targets have not been met, investigate reasons why

Skill, Experience & Qualifications

• Educated to degree level or equivalent

• Minimum of 1–2 years’ job experience required, preferably in full-service academic publishing (editorial, digital strategy, end to end project management).

• Digital content/product management experience preferred.

• Experience of working with suppliers is desirable.

• Excellent verbal and written communication skills are essential.

• Ability to work in a fast-paced, metric-driven environment with proficient multitasking skills.

• Ability to prioritise own workload to meet deadlines.

• Strong organisational and time management skills are essential.

• Knowledge of databases and XML would be an advantage.

• Good planning and analytical skills.

• Good interpersonal skills.

• Experience of Google Suite products (Gmail, Docs, Sheets etc) would be an advantage.

All short-listed applicants will be required to complete a short test at the interview.

Why should you apply?

BMJ is a global healthcare knowledge provider with a vision for a healthier world. We share knowledge and expertise to improve healthcare outcomes.

We also offer digital professional development courses and clinical decision support tools to help medical institutions and clinicians tackle today’s most critical healthcare challenges.

Evidence underpins everything we do – it’s what makes us one of the world’s most trusted knowledge providers. And the figures speak for themselves. More than 50 million users from over 150 countries access our websites every year.

BMJ is a wholly-owned subsidiary of the British Medical Association (BMA), with nearly 500 employees worldwide. Our head office is located within the Grade II listed BMA House in Euston, London, with more offices in China, India, North America, and Wales.

At BMJ we take equal opportunities very seriously, diversity and inclusion are more than just words, they are an organisational priority. We are building a culture where everyone feels able to bring their full, authentic selves to work. We encourage applications from under-represented groups and we are a Disability Confident Committed employer.

You will be able to join any of our employee-led networks focusing on: Gender, Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers, and Age.

ID: 2022-1430

External Company Name: bmj-group

Salary: Competitive

Post End Date: 21/06/2022