Outcomes:
Part of a team and an individual contributor to Corporate Services works under supervision.
Gather and analyse information and recommend solutions
Reporting and MIS
Recognize and maintain confidential information
May have to relocate as required by the job
Perform other duties as assigned or requested
Measures of Outcomes:
Quality of assistance and service provided
Accuracy and speed of execution
Coordination and effective communication
Accuracy of reporting and MIS
Efficiency in execution of tasks
Outputs Expected:
Administrative Tasks:
Provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership.
Coordinate with different teams and support Account/function/leadership in process changes or new process/policy roll out
Collect and analyse information on specific business problems and as directed by the manager
Prepare and Publish MIS reports
Perform any other duties or tasks consistent with the level and position and as directed by the manager.
The incumbent has no supervisor responsibilities
Must be able to relocate as needed by the company
Administrative assistance to Leadership:
Coordinate / manage business travel
conference / meeting bookings and accommodation for the Leadership
Compile itineraries for corporate travel – including the preparation of agenda’s / briefing documents and background research required for meetings and appointments
Skill Examples:
Ability to quickly learn aspects of organization policies and processes
Orientation towards team success and cooperation
Orientation towards achievement of team and organizational goals
Negotiation Skills
Ability to adapt to different environments and situations as the need arises.
Excellent Communication Skills
Analytical bent of mind
Execution focus
Team skills
Interpersonal skills
Presentation Skills
Knowledge Examples:
Conversant with the Microsoft Office Suite especially MS Excel and Word
Additional Comments:
NA
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