Alcatel-Lucent Hiring for Order Management Specialist at Chennai, India Full Time

Order Management Specialist

Chennai, Tamil Nadu, India (https://aluperf.referrals.selectminds.com/jobs/95636/other-jobs-matching/location-only)

New

Supply (http://aluperf.referrals.selectminds.com/landingpages/supply-opportunities-at-nokia-280)

CFO Chief Financial Office

2200000P9C Requisition #

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Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll part of

CFO is a diverse team at the frontline, delivering finance and business services, investor relations, and more across the world. Are you passionate about digital transformation, value openness and want to influence the direction of Nokia? Then, you may be the right fit!

What you will learn and contribute to

General Purpose:

• Manage overall business transactions along with escalation management

• Review O2I KPI performance and take preventive steps

• Lead continuous improvement projects

  Key Responsibilities:

• Proactively collaborate with stakeholders and provide necessary support to MO Units, CO, BGs, and F&C.

• Support e2e O2I process execution and manage stakeholders

• Front-end customer interface and effective BPO management. Coordination/interface with KU on process issues.

• Interact with all organizations involved in the supply chain and discuss financial escalation topics linked to customer contract execution.

• Identify and support automation and industrialization, allowing for the implementation of digitalized delivery programmes and innovative solutions that meet the needs of customers and supply – chain.

• Support/Guide/Train OMC team members wherever required

• Adherence to Order management SOX compliance

  Accountability:

• Receive and validate customer purchase order process.

• Logistics service execution from handover to LC up to cash collection support.

• Single Point of Contact (POC) for all Delivery Operations (DO) Heads and Customer Supply Manager (CSuM) escalation for a given pool.

  Responsible for:

• Logistics service execution from logistics kickoff to handover to Logistics Coordinator and managing & monitoring logistics service execution up to final acceptance, including cash collection support.

• One primary Point of Contact (POC) for each focus Order Management (OM) pool :

• Standardized process implementation

• Workload balancing within OM Team and towards Wipro

• 1st Level escalation for CBT CSuMs and DO Heads

• To allocate, support and monitor; order execution and reporting on tasks requested from all DO Heads and CBT CSuMs in the market.

  Contributes to:

• Contributes to all logistics tasks in daily business/order execution, e.g. constraints solving and escalation management.

• Contributes towards the enhancement of overall quality of processes and guidelines.

  Your skills and experience

• Business Acumen

• Customer Focus

• Dealing with Ambiguity

• Innovation Management

• Integrity and Trust

• Peer Relationships

• People Management

• Process Management

• Change Management

• Self-development

• Logistics Process & Management

• Nokia Portfolio

• Partner Management

• Understanding Global Regulatory Framework

• Cost Management

• Communication

• Industry, Market & Technology Understanding

• Knowledge Management

• Quality Management

• Problem Solving

• SAP Environment Knowledge

• MS Office Proficiency

• Power BI (Preferable)

• Adaptable and flexible

  What we offer

  Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered

  Nokia is committed to inclusion and is an equal opportunity employer

  Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere

• Gender-Equality Index by Bloomberg

• Workplace Pride Global Benchmark

• LGBT+ equality & best place to work by HRC Foundation

  At Nokia, we act inclusively and respect the uniqueness of people

  Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

  We are committed to a culture of inclusion built upon our core value of respect.

  Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information