Full Job Description
Company Description
We pledge “to prove IT can make a real difference to our customer’s businesses”. We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.
We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company – we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.
No 1 Best place to work in Ireland #GPTW2023 !!
6th Best Large Workplace in the UK
10th place in Glassdoor Top 50 UK companies
UK & Ireland’s premier Oracle, Microsoft & AWS partner
Market leader in Oracle ERP and Cloud Applications
Consulting, implementation and support services
3000 strong,€255m/ £220m revenue business
Job Description
Support multiple clients across multiple technologies
Mentoring of junior team members.
Consult with customers and across a cross-team environment.
Documentation and development of designs, processes, and procedures.
Work within a structured ITIL / ISO20000 IT Service Management environment.
Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions
Excellent presentation and reporting skills arising from customer facing and on-site experience
Very strong verbal, presentation, and interpersonal skills are required
Project management skills with experience in stakeholder and communications management
Escalation points for major incidents/investigations
Service Owner for a number of services e.g., Exchange, Office365, AVD
Qualifications
5+ years working in IT
Strong, first-hand experience of designing, building, and supporting Enterprise solutions.
Experience in the full product lifecycle including Concept generation, Design, Build and Support essential.
Interpreting, understanding, and solving complex technical problems/incidents
Strategic thinker capable of looking at the ‘big picture’
Ability to influence internal teams and customers
Consultancy/project delivery experience with client facing background
Strong experience is both multi-servers, stand alone and clustered solutions.
Excellent working knowledge of Azure/AWS
Excellent troubleshooting skills required.
Technical Skills
Specialist in 3 technical areas e.g., Kubernetes, SCCM, M365(InTune), WAF, Citrix, Storage, Azure
Strong technical experience across Private cloud (VMWare/HyperV), Office365 and Citrix
Excellent working knowledge of Windows Server, Active Directory and Exchange Server
Good broad technical knowledge across Public Cloud and Network (AWS, Azure, etc.)
Understanding of Cloud & infrastructure integration
Strong experience in Cloud deployments (Public & Private)
Desktop infrastructure experience
Disaster recovery and site replication solutions experience
Experience on SAN/Storage solutions
Additional Information
Before you apply, here are some of our benefits. We offer profit share, pension, private medical, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.
We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!
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