SS HYUNDAI Hiring for Senior Service Advisor at Pathanamthitta, Kerala
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Full Job Description

We are hiring |||

Btech/Diploma Graduates(Mechanical or Automobile ) with min 2year of experience in Automobile industry

Roles & Responsibilities:

· Greet customers when they arrive at the parts and service center and direct them to an available mechanic

· Consult with mechanics about necessary repairs and possible alternatives to expensive work

· Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options

· Answer questions about service outcome (after consulting with mechanic if necessary)

· Advise customers about warranty protections and potential cost savings

· Help customers decide between trading in a car and fixing it through our shop

· Manage and oversee the service center’s workflow and scheduling

· Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

REQUIREMENTS:

  • Highly organized and able to multi-task
  • Strong customer service and interpersonal skills
  • Excellent customer service skills
  • Proficient with scheduling software and basic computer programs
  • Able to work both independently and collaboratively
  • A keen eye for details
  • Able to work in a fast-paced environment and within service-level agreements
  • Confident and polite telephone manner

Job Type: Full-time

Salary: ₹18,000.00 – ₹22,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Pathanamthitta, Kerala: Reliably commute or planning to relocate before starting work (Required)

Speak with the employer
+91 9539682052