3rd Line Security Engineer
Job Req ID: 34491
Posting Date: 10 Jun 2024
Function: Customer Service
Unit: Business
Location:
9th & 10th Flr, Gurugram Info , Gurugram, India
Salary: Competitive
Why this job matters
The Network Engineering Specialist undertakes engineering activities that contributes towards the delivery of client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
What you’ll be doing
Undertakes routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
Undertakes the implementation of new and enhanced network technology that aligns to customers’ strategic direction for enterprise and remote site connectivity.
Maintains standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
Manages the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
Executes engineering efforts to ensue currency and supportability of networking technology.
Participates in technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
Delivers the required documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
Delivers support for clients with data protection and overarching cloud capabilities.
Drives the implementation of core and cloud infrastructure security to manage risks and exposure.
Provides support for problem escalations from the global network support organisation.
Drives impact with a range of customer, operational, project or service activities within the Network Engineering team and other related teams.
Mentors other Engineering professionals, helping to improve the team’s abilities by acting as a technical resource.
Champions, continuously develops and shares with team knowledge on emerging trends and changes in Network Engineering.
The skills you’ll need
Troubleshooting
Escalation Management
Issue Resolution
Network Delivery
Health & Safety
Vendor Management
Network Security
Network Testing
Network Configuration
Technical Documentation
Network Integration
Network Implementation
Network Design
Incident Management
Event Planning
Decision Making
Growth Mindset
Inclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON’T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
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