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Private Jobs / Private Sector
AGENCY MANAGER COLLECTIONS Full Time
Role Accountability 1.Manage portfolio (Multiple Due Stages) performance through a team of
Collections executives & callers in line with Operating and process Plan.
Ensure appropriate infrastructure and resource availability in v “u25cf GWO (Gross write off) u25cf Cost of collection u25cf Settlement waiver rate u25cf Absolute Recovery u25cf Settlement waiver rate u25cf Cost of collection u25cf ROR u25cf Absolute recovery/ACM u25cf Regulatory Customer complaint % u25cf P