Kyndryl Hiring for Citrix Administrator at India Full Time

Full Job Description
440842BR

Why Kyndryl

Our world has never been more alive with opportunities – we need to be ready to seize them. At Kyndryl, we are committed to the health and continuous improvement of the systems at the heart of the digital economy. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. We work flexibly, side-by-side, listening and learning at every step. A healthy digital ecosystem doesn’t just benefit our customers and partners; it provides oxygen to innovation and energy to change the world over, furthering human progress every day. Together, let’s make sure our world thrives.

Your Role and Responsibilities

As Citrix Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities:
Prioritize major incidents based on business impact to the client
Adopt the given technology to meet the drift of customer and business requirements.
Set up a medium to large extent office, support data center services, remote servers, and set up remote site by configuring needed infrastructure
Analyze and research options for collaborates with exiting external systems
Participate in architectural planning for service management and service assurance
Perform solution testing, debugging and refinements to produce the required end-product
Prepare program-level, user-level documentation on an as-needed-basis
Provide and receive technical direction as required to ensure program deadlines are met
Managing Vendor and Customer relationship
Monitor systems performance and ensures compliance with security standards
Enforce ‘drop dead’ time to prevent outage outside of change window
Provide updates / communication to senior management on the status of Citrix support related incidents
Lead daily Operations meetings provided there are no P1 incidents running
Aid with identifying problem management trends

Required Technical and Professional Expertise

Minimum 7+ years of experience in Citrix Admin environment
Experience working on Citrix deployment and Security & Management along with expertise in Citrix- RES
Hands-on knowledge on user administration (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches
Experience on implementation and troubleshooting skills of Citrix NetScaler (Access Gateway, Load Balancing) and XenApp/XenDesktop 7.12 to 7.18 suite.
Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure (Inclusive of Storefront, DDCs, PVS)
Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core citrix infrastructure
Demonstrated ability in technical implementation skills on creation of golden Image (Manual/ Automated Build), vDisk sealing Process (Manual/Automated)

Preferred Technical and Professional Experience

Proficient in working with high availability environment along with alignment to process (ITIL)
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications

Required Education

Bachelor’s Degree

Preferred Education

Master’s Degree

Country/Region

India

State / Province

MULTIPLE

City / Township / Village

MULTIPLE CITIES

Kyndryl and IBM

In October 2020, IBM announced its intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category

Technical Specialist

Role ( Job Role )

Systems Administrator

Employment Type

Full-Time

Contract type

Regular

Position Type

Early Professional

Travel Required

No Travel

Company

(Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position?

No