British CouncilHiring for Process Analyst at Noida, Uttar Pradesh Full Time

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: HR Process Analyst

Purpose of job:
To ensure HR services are supported by robust end to end business processes which are well documented, simple to use and continuously improved.

This role continuously reviews HR service issues, systems updates and change requests and applies LEAN principles to ensure that processes are fit for purpose, optimised for efficiency, documented, tested and accepted by process owners and service users. This includes governance of process user guides.

Experience areas:
Worked in complex HR Operations environment.

Good understanding of HR processes and systems

Ideally Success Factors or global ERP system experience.

Process analysis and documentation ( or familiarity with this as a user)

Accountabilities, responsibilities and main duties:
(including people management and finance)

Strategy & Planning

Plans the review, testing and documentation release for designated processes in line with HR Operations Boards, Change Requests, RCA actions and the review schedule managed by the HR Process Lead.

Relationship & Stakeholder Management

Maintains clear knowledge of key stakeholders and process owners for each documented process, and understands the business impact of the process. Advises and supports all stakeholders (systems, support, AskHR, HR Operations, HRBPs, Process Owners and related specialists) on potential improvements and risks in processes.Maintains close working relationship with HR Process Owners.

Subject Expertise

Maintains good knowledge of analytical tools and techniques to evaluate process performance and advise stakeholders of improvement requirements. Uses LEAN framework effectively to build process optimisation and implementation acceptance with stakeholders. Engages with analysts at HR service and systems interfaces with credibility and understanding of methodologies and nomenclature used in process analysis and review across British Council.

Product Development

Delivers and releases process updates and documentation, including user guides, that are reliable and simple to use. Operates as trusted service development partner with designated process owners and maintains deep awareness of opportunities for improvement in the supporting process eg planned business or organisation changes, content of system updates due for release in the process area, business development plans of process owner.

Leadership & management

Plans and prioritises own work activities, which span across a range of different projects and programmes responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a monthly time horizon.

Tasks and coordinates colleagues and stakeholders to complete activities in accordance with agreed deadlines or requirements.

Qualifications:
Graduation

Further Information

Pay Band – 6

Contract Type – FTC Till 30/09/2022

Department/Country – HRSS/ India

Closing Date – 11/Oct/2021

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.