Google Hiring for Account Manager, Mid Market Sales, Google Customer Solutions at Mumbai, Maharashtra, India Full Time

Job Description

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we’re currently unable to extend offers to anyone who cannot work from India due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We’re keeping the situation under review and would adjust our position should the restrictive measures be removed later on. Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 3 years of project management, marketing, sales, consulting, or business development experience.
• Experience in sales and/or account management.
• Ability to speak and write in English fluently.

Preferred qualifications:

• Experience in working against an assigned quota.
• Demonstrated experience in managing and customizing experience to a customer base.
• Proven ability to multitask and manage multiple projects at a time while paying strict attention to detail.
• Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.
• Excellent communication skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. In this position, you will work with a number of different advertisers, building relationships and providing account management and marketing solutions advice to help hit their goals and grow. The team specializes in Brand strategy and sales, and this too will form a core part of your daily role. Your interest in sales and the digital economy, and entrepreneurial drive will enable our advertisers to expand their businesses with Google’s latest advertising products and solutions. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach of users. When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Deliver against assigned quota consistently, while prioritizing and delivering outstanding customer experience to Google’s advertisers.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and upsell or promote other Google products.
• Communicate with customers proactively.
• Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with customers.
• Share and collaborate with Specialists, Engineers, and Product team members on new feature development through your direct exposure to advertisers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.