B.U. Bhandari Motors Pvt. Ltd Hiring for Customer Care Executive at Pune, Maharashtra
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Full Job Description

Job description

Only Female Candidates

Job Role:- Customer Service Executive

Experience:- Should have auto, BPO, call center Experience

Skills:- Good Communication , presentable, fluency in English, customer satisfaction

Job Profile:-

  • You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
  • You understand the customer life cycle management and related functionalities in DMS.
  • Maintain Customers Data Base.
  • Scheduling an Appointment.
  • Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
  • Follow up call to be made after 7 days of customer visit.
  • Record customer complaints received from various sources like email, letters, Service follow up, in-bound call.
  • Call proactively for Service due reminder to customers.

Skills:-

  • Excellent communication skills – English, Hindi, Marathi
  • Good in Computer knowledge
  • Customer Satisfaction
  • Presentable

Job Type: Full-time

Salary: ₹10,000.00 – ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor’s (Preferred)

Experience:

  • Technical support: 3 years (Preferred)
  • total work: 3 years (Preferred)
  • Customer service: 3 years (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Speak with the employer
+91 8698762555