Abhyan Education Solutions Hiring for Outbound Telesales Agent at Hyderābād Full Time

The Outbound Sales Specialists will make outbound calls to potential customers and explain the details of our Product / Service /Offers and convert them into sales.

This position will require working closely with Marketing & Technology team to ensure accurate and effective communication with Customers.

Job Responsibilities:

• Make outgoing calls to potential customers to explain the details of our Product / Service /Offers and convert them into sales.
• Serve as Abhyan’s professional representative when dealing with customer communications: via phone, WhatsApp, etc.
• Possess strong knowledge of Sales, Time Management, and our products, and services to identify and answer customer needs.
• Document each call as per company policies and procedures.
• Follow up with potential customers in a timely manner as necessary without fail.
• Demonstrate an aptitude for sales, be able to SELL.
• Plan a schedule of calls based on call-time analysis, ask for the next meeting, and suggest the best offers on services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with customers.
• Support the mission, vision, and values of Abhyan.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality at all times.

Requirements:

• Previous customer service/sales experience of at least 4 years in a call center environment is a must.
• Possess strong problem-solving and decision-making skills while using good judgment.
• Multi-task and change from one task to another without loss of efficiency or composure.
• Identify opportunities for improvement while implementing viable solutions.

Job Type: Full-time

Salary: ₹25,000.00 – ₹40,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 4 years (Preferred)
• Sales: 4 years (Required)

Language:

• Hindi (Preferred)
• Telugu (Preferred)