Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Technology OpS Support Practitioner
Project Role Description :Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : Monitoring Application batches running in Escalating Mainframe and Autosys abends and getting them resolved within SLA First level job failure troubleshooting Autosys, Mainframes and AS400 Handling manual requests for Autosys and Mainframe coming in through request tickets and email Contacting application teams on day-to-day basis whenever required and resolve issues with minimal business impact
Technical Experience : Autosys – CABroadcom WCC/Putty Ticketing tool: Service Now Mainframes: CA-7 AS400 – Robot
Professional Attributes : Must have good understanding of production support environment and must be ready to work in 24/7 shift pattern Must have good knowledge on any of the Autosys and Mainframe tools Must have good communication skills and should be a fast learner to adapt to new environment quickly
Educational Qualification : 15 Years regular education
15 years of full time education
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