Accenture Hiring for Commvault Backup Administration Application Tech Support Practitioner at Bengaluru, Karnataka Full Time

Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : Backup Management Backups/Recovery jobs Monitoring Software and Hardware Performing Scheduled Backups and On-Demand Backup requests Backup troubleshooting on failures and slowness issue New Server, VM, Agent based backup configuration and removal as per request Performing critical and normal restores as per requests Participating in audits for successful backups and failure backups Backup software upgradation to latest SP or new version
Technical Experience : Should have experience on adding/updating storage and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages Should have experience on multiple iDatagents which includes Filesystem, VSA, SQL, Oracle, Exchange, SAP, Active Directory and CDP Should have hands-on experience performing Service Pack upgrades and Hotfix patch updates Good understanding of Deduplication in Commvault and its implantation
Professional Attributes : 1Strong written and verbal communication skills Strong interpersonal skill Strong time management skills Strong Problem solving and analytical skills 2 Due to 24×7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends and holidays
Educational Qualification : Any Graduation

15 years of full time education