Full Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Project Role :Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills : Commvault Backup Administration
Good To Have Skills : Backup and Recovery Management
Job Requirements :
Key Responsibilities : 1 Backup Management Backups/Recovery jobs 2 Monitoring Software and Hardware 3 Performing Scheduled Backups and On-Demand Backup requests 4 Backup troubleshooting on failures and slowness issue 5 File Server, VM, SQL,DB2,SAP-HANA, Oracle, NDMP, Agent based backup configuration and removal as per request 6 Performing critical and normal restores as per requests 7 Participating in audits for successful backups and failure backups 8 Backup software upgradation to latest SP or new version
Technical Experience : 1 Should have experience on adding/updating storage and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages 2 Should have experience on multiple iDatagents which includes Filesystem, VSA, SQL, Oracle, Exchange, SAP, Active Directory and CDP 3 Should have hands-on experience performing Service Pack upgrades and Hotfix patch updates 4 Good understanding of Deduplication in Commvault and its implantation
Professional Attributes: 1 Should have strong communication skills 2 Ability to work shift patterns and provide out of hours on-call support 3 Flexible to work in 24/7 shifts Rotational Shifts
Educational Qualification: 15 years of mandatory education as per Accenture Standards
15 years of full time education
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