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Private Jobs / Private Sector
Accenture Hiring for Industry X IOT Applications IT Customer Service Representative at Bengaluru, Karnataka Full Time
Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :IT Customer Service Representative
Project Role Description :Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : IT support Industry X IT
Technical Experience : – ITSM operation Service Now – Workstation OS and Application knowledge – Server OS and maintenance, Application management – System protection eg Antivirus – Documentation eg KnowledgeBase articles,
Professional Attributes : – strong user communication
15 years of full time education