Accenture Hiring For New Associate-Procure to Pay Processing at Chennai, Tamil Nadu Full Time

Skill required: Procure to Pay Processing – Service Desk Voice Support

Designation: New Associate

Job Location: Chennai

Qualifications: Any Graduation

Years of Experience: 0-1 years

About Accenture Operations

In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.

The Procure to Pay Processing team helps clients and organizations by boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. The team is responsible for accounting of goods and services, through requisitioning, purchasing and receiving. They also look after order sequence of procurement and financial process end to end.

The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.

What are we looking for?

We are looking for individuals who have the following skillset:

Written and verbal communication

Roles and Responsibilities

In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

Your primary interaction is within your team and your direct supervisor

You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work

You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

You will be working closely with project members to effectively deliver on the requirements

You will be an individual contributor as a part of a team with a predetermined focused scope of work.

Please note this role may require you to work in rotational shifts.

Qualifications

Any Graduation