Project Role :Cloud Services Engineer
Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : A:Need to provide ongoing technical support and maintenance of production and development database systems within a defined operating model and processes B :Should work on L2-L3 software support and implement technology at the operating system-level across all server, and for particular software solutions,vendors,brands C:Need to administer, develop, test, or demonstrate databases Perform many related database functions across one or more teams or clients, including designing and implementing
Technical Experience : A: Experience in managing Production and Non-prod databases for client Ticket handling includes incidents service requests and problem management B:Expertise to articulate an issue and be responsive to client, handle client communication Configuration and release management Ability to document Root cause analysis C: Need to work on Dataguard, ASM, OEM and have knowledge on RAC D: Need to work on Cloud technologies such as AWS, Azure and others and have good understanding
Professional Attributes : 1 Good communication 2 Teamwork 3 Problem Solving Capabilities 4 Quick Learner 5 Eager to take on responsible task
Educational Qualification : Graduate
15 years of full time education
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