Designation: Senior Analyst
Job Location: Chennai
Qualifications: Advance Diploma In Mechanical / Manufacturing Engineering/BE/Diploma in Automobile
Years of Experience: 5-8 years
About Accenture Operations
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be aligned with our Supply Chain and Operations vertical and help us in the system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and execution
In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources – a portal with supporting information.
What are we looking for?
We are looking for individuals who have the following skillset:
Claims Administration
Adaptable and flexible
Ability to establish strong client relationship
Ability to work well in a team
Ability to handle disputes
Ability to meet deadlines
Roles and Responsibilities
In this role, you need to analyze and solve increasingly complex problems
Your day to day interactions is with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
You will need to consistently seek and provide meaningful and actionable feedback in all interactions
You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
Decisions that are made by you will impact your work and may impact the work of others
You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.
Advance Diploma In Mechanical / Manufacturing Engineering/BE/Diploma in Automobile
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