Accenture Hiring for Service Desk ID Administration Application Tech Support Practitioner at Bengaluru, Karnataka Full Time

Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :12
Work Experience :1-2.5 years
Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Administration of the Identity service including Okta and an in-house Joiners, Movers, Leavers JML automated account management system Continued maintenance of integration of the tools that delivery the Identity service, including AD, G-Suite, Oracle eBusiness, and in-house JML system including liaising with application owners to gather requirements and develop integration approaches Troubleshoots and manages the resolution of issues related to identities, systems, access and accounts

Technical Experience : 1 year second line experience in supporting a OKTA, AD, Google platform Experience in supporting Microsoft Active Directory or Azure Experience troubleshooting, managing, and solving issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions Proven experience of working in teams in the successful delivery of complex, high-performance and high-quality systems Experience of working in a collaborative environment

Professional Attributes : Proven experience of working with business stakeholders, Product Owners, Architects, Cyber Security Managers, and Business Analysts Experience using Azure cloud, active directory, OKTA and service now Desirable: current work experience IAM solutions

Educational Qualification : BE / BTech

Additional Information : a: 24/7 support b: 5 day working/week c: 9:30hr shift, 1hr break

15 years of full time education