Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a: Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b: Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c: Support Splunk on Unix, Linux and Windows-based platforms
Technical Experience : a: At least 7 years of experience in IT with minimum 4 years in Splunk b: Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc c: Good to have knowledge on Java scripting, Python, shell scripting-based development
Professional Attributes : a: Excellent customer facing skills b: Experience working with a global team cB:: Good verbal and written communication skil
Educational Qualification : 15 yrs of minimum education
Additional Information : a: Strong analytical and problem-solving skills b: Resource should be flexible in shifts
15 years of full time education
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