Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Management Level :11
Work Experience :2.5-4 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Manage Server Management team for Service requests 2 Administer efficient work of servers and system and provide support to everyday operations 3 Analyze system for failure and assist to restore files with help of operating system 4 Supervise efficient application of various OS patches and security controls 5 Manage and monitor system plans and supervise all activities for plan and unplanned systems 6 Good knowledge on patching Linux servers 7 Coordinate with various groups and perform trouble
Technical Experience : Linux AWS Azure GCP Great to have: HEC experience
Professional Attributes : Good communication skills Good troubleshooting skills Good client handling skills during outage calls Ready to work in 24×7 shift
Educational Qualification : BE
15 years of full time education
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