Acme Services Looking For CHRO at Guwahati, Assam, Full Time

Role description: He is overall responsible for –

 Establishment, implementation and maintenance of sound H.R. policies and practices at all

levels.

 Establishment, implementation of effective manpower planning and manpower productivity.

 Sound human resources development policies and practices.

 Fulfillment of HR related statutory and regulatory requirements.

 Providing effective and efficient support services to the Clinical departments of the hospital

 Productivity and profitability.

She/He is accountable for responsibilities entrusted by the Superiors and the results of the work

of the subordinate officers and staff of the functions related to HR.

She/He is reportable to Group Chief Executive Officer and presents such matters to the Group

Chief Executive Officer.

Corporate Responsibilities

 Draft agenda and record proceedings of HR Committee Establish, implement, monitor and

continual improvement of the HR policies and practices

 Review existing HR policies and suggest necessary changes to HR Committee through

Group CEO as and when required.

 Payroll management.

 Training – need assessment, arranging for appropriate resources, outcome measurement.

 Plan, implement, maintain the administrative policies as defined by the HR

Committee/BOD.

 Identify statutory and regulatory requirements related to HR and Administration and ensure

that these are met.

Functional Responsibilities

HR administration related:

 Plan, implement and maintain the approved HR policies of GNRC Hospitals Ltd and GNRC

Medishops.

 Prepare and amend the service rules for the employees of the hospital as per statutory

requirements, H.R. policies of the GNRC Group.

 Ensure that service rules are communicated, understood and implemented at all levels within

the GNRC Hospitals Ltd as well as GNRC Medishops.

 Ensure that service records of the employees are maintained appropriately.

Carry out manpower planning for non-clinical functions as well clinical functions in

consultation with the Functional Heads and as per the business plan of GNRC Ltd.

 Review the responsibility, authority and accountability of the hospital employees and provide

feedback to the Group Chief Executive Officer for necessary amendment as and when need

arises.

 Employee training and development – Ensure that training needs are identified, fulfilled and

training provided is effective.

 Conduct exit interview of the personnel leaving the hospital and provide feedback to the

Group Chief Executive Officer.

 Periodically carry out compensation benchmarking and provide feedback to the Group Chief

Executive Officer for employee compensation review/ retention.

 Employee grievance handling – ensure handling of employee grievances as are handled

without delay as per legal provisions and company policy and ensure that employee

grievances are effectively communicated to appropriate authorities and maintain related

records.

 Keep track of the H.R related statutory and regulatory requirements and ensure that these are

fulfilled

 Leave accounting.

 Maintain personal files up to the level of managers and ensure timely updating the same.

 Review matters related to increments, promotions, salary revision and other financial matters

related to employees

 Review and approval of applications of employees on financial, administrative and personnel

matters as approved by the Board of Directors/HR Committee.

 Initiation and execution of disciplinary action against errant employees as per legal

provisions and authority bestowed by the Board of Directors

 Liasioning with Government and other public agencies on administrative related matters.

 Employee engagement programmes – ensure that exemplary performers amongst the

employees are regularly identified across the hospital and recognitions are provided in the

form of appreciation letters, incentives, rewards etc. as appropriate & implement the annual

Best Worker Award scheme.

 Records and documents management – ensure that proper documents and records on matters

related to the responsibilities entrusted and MIS on HR matters.

Staffing, Internal Communication And Manpower Development Related

 Plan and organize recruitment of new employees as per manpower planning outcome.

 Establish, implement, maintain and continually improve the training policies and practices in

the hospital including orientation to new employees

 Employee appraisals – Plan employee motivation schemes and employee appraisal system

and implement the approved motivation schemes and employee appraisal system. Ensure that

performance appraisals/ increments are completed/ released within time.

 Communicate the HR policies at all levels within GNRC Group.

Administrative Related

 Advise Finance & Accounts Department on increments, promotions, salary revision and

other financial matters related to employees

 Initiate Annual Performance Appraisal and Counseling of the employees of the

Administrative functions as per authority bestowed by the Board of Directors

Others

 To ensure that staffs are aware of hospital policies/ Codes/ PRE (patient rights and

responsibilities)/ scope of service etc.

 To ensure that staffs comply with the procedures, work instructions and standards as per

requirements of NABH, ISO standards and providing suggestions to improve effectiveness

and efficiency of the same.

 To perform any other duties assigned by the superiors from time to time.

General

It is the duty of each and every person in the hospital and particularly the ones who are in close

care with patients, to imbibe the infection control policies/ protocols, follow all the rules and

regulations of the hospital as in force from time to time and to be a part of the Rescue Team.

This will definitely make the hospital within and outside healthier and happier place to work.

Specific: Responsible for overall smooth functioning of H.R. department, employee recruitment,

training & development, employee grievance handling, timely completion of performance

appraisals, timely submission of all compensation/ increments/ arrears etc. to the Accounts

department for timely disbursement, proper records and documents management.