ADCI HYD SEZ Hiring for Account Mgmt Associate at Hyderābād Full Time

• Bachelor’s degree in Computer Science, Engineering, Operations Research, Math, or related discipline.
• Experience in an analytical, results-oriented environment with external customer interaction.
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Experience working with SME retailers is an advantage.
• Experience with e-commerce, digital advertising, or media would be an advantage.

Job summary

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.

Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.

Working Hours: EU timing (Monday to Friday)

Key job responsibilities

Key Responsibilities:

• Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
• Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
• Working with Sellers to improve operational aspects of their business in providing a great consumer experience
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

Preferred Qualifications

• Creative and analytical problem solver with a passion for operational excellence.
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
• Experience navigating complex processes/environment