Aditya Birla Capital Hiring for Regional Portfolio Head at Delhi, Delhi, India Full Time

• Sales Growth

Achieve Sales Targets Through The Following Actions

• Drive pipeline funnel to achieve book size and market share.
• Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.
• Ensure minimal client attrition through strong client engagement activities, and also generate NTB business through client referrals.
• Regularly engage with referral partners, chartered accountants, and brokers/agents to source new business.
• Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
• Track key accounts in the portfolio for business health and early warning signs of NPAs.
• Client Acquisition & Relationship Management
• Acquisition of new clients by identifying potential leads and conversion strategies.
• Increase area business volume through strong cross-selling initiatives and innovative product offerings.
• Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
• Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.
• Cater to client service requests and liaison with internal teams for timely resolution.
• Disbursal – Timely Loan Disbursement with Proper Documentation
• Coordinating with internal stakeholders to process loan applications.
• Responding to queries from internal teams to ensure timely and accurate disbursal.
• Completing transactions with customers with the appropriate documentation.
• Market Intelligence
• Gather market intelligence on competitive strategies, policies, and processes regularly.
• Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.
• Portfolio Quality & Profitability
• Track overdue accounts daily for the business and ensure timely collections.
• Intervene to ensure collection on initial overdue accounts in a timely manner.
• Ensure profitability by applying appropriate pricing strategies and processing fees.
• Implement cost management initiatives on a timely and accurate basis.
• Organization Process Efficiency
• Adhere to all processes for both pre and post-sourcing activities.
• Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.