Adroit Auto inspection Services Private Limited Hiring for State Coordinator Malayalam at Guindy, Chennai, Tamil Nadu Full Time

Job Title: Executive / Sr. Executive

Location: Chennai

Position Type: Full Time

EXECUTIVE / SR. EXECUTIVE – CENTRAL DEMAND

When you will onboard Shriram Automall , you will be a part ofentity with seasoned professionals embarked on their journey to realize great customer experience . A people centric armed with learning culture, the organization is guided by the core values of commitment with integrity, innovations and growth, valuing relationship.

If your beliefs are aligned with ours and are seeking a platform to pursue your passion to grow through out of box thinking than you are at the right place.

THE OPPORTUNITY:

This position performs outbound calls to potential and current customers to generate demand and sales leads for different verticals . This position will require working closely with Sales to ensure accurate and effective quality of sales leads.

ROLE ALLOWS YOU TO

Ø Make outgoing calls to potential customers to create demand and generate high quality leads for sales.

Ø Serve as SAMIL professional representative when dealing with customer communications: via phone, email, etc.

Ø Possess strong knowledge of SAMIL products and services to identify customer needs when qualifying them.

Ø Document each call as per company and departmental policies and procedures.

Ø Follow up with potential customers in a timely manner if necessary.

Ø Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional products or services to increase customer satisfaction and revenue.

Ø Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.

Ø Be patient and understanding in all customer interactions.

Ø Communicate effectively and professionally in all forms of communication with internal and external customers.

YOU WILL BRING IN

Ø At least 2 years’ experience in call center/customer services .

Ø Graduate in any Discipline

Ø Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.

Ø Possess strong problem solving and decision making skills while using good judgment.

Ø Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.

Job Type: Full-time

Salary: ₹15,000.00 – ₹18,000.00 per month

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Fixed shift
• Flexible shift

Experience:

• total work: 2 years (Preferred)
• Microsoft Excel: 1 year (Preferred)

Language:

• Malayalam (Preferred)

Application Deadline: 30/01/2023