Advantage Club Hiring for Customer Service at Gurgaon Full Time

The Customer care executive is responsible for supporting the design and delivery of the product/Event experience for our customers. Working alongside Sales, Marketing, and Operations, the Event Executive will help ensure all elements are aligned to create a successful event. He is required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

Key Responsibilities:

· Attracts potential customers by answering product and service questions; suggesting information about other products and services.

· Opens customer accounts by recording account information.

· Maintains customer records by updating account information.

· Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

· Coordination with different brands and corporations for conducting events

Key Skills:

• Should be comfortable for working on Sunday.

• Excellent verbal communication skills.

• Energy, passion, and a real drive to get ahead

• Capable, quick, determined

• Immaculate attention to detail

• Team player

• Working will be 6 days a week.

• Should be a Graduate

Job Types: Full-time, Fresher

Pay: ₹20,000.00 – ₹35,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Morning shift
• Weekend availability

COVID-19 considerations:
All candidates are required to wear a mask.

Education:

• Bachelor’s (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Remotely:

• No