The Customer care executive is responsible for supporting the design and delivery of the product/Event experience for our customers. Working alongside Sales, Marketing, and Operations, the Event Executive will help ensure all elements are aligned to create a successful event. He is required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
Key Responsibilities:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
· Opens customer accounts by recording account information.
· Maintains customer records by updating account information.
· Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Coordination with different brands and corporations for conducting events
Key Skills:
Job Types: Full-time, Fresher
Pay: ₹20,000.00 – ₹35,000.00 per month
Benefits:
Schedule:
COVID-19 considerations:
All candidates are required to wear a mask.
Education:
Experience:
Language:
Work Remotely:
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