Aeroaids corporation Hiring for Customer Care Executive at New Delhi, Delhi Full Time

JOB DESCRIPTION

Technical competencies for the role (Mention Primary and Secondary skills)

1. Customer Engaging

3. Prospecting Skills,

5. Handles Rejection,

6. Professionalism, Product Knowledge.

5 Team work & Ethical Behavioral.

Experience (what type and how much experience are needed)

MINIMUM EXPERIENCE- 2 YEARS

Industry Exp. Cement & Steel, Automobile, Insurance, Water Treatment Sales, Paint industry, Product based industry.

Key Responsibilities Desired Outcome

1. Communicate respectfully and politely with potential customers at all times.

2. Communicate any problems, concerns or questions to supervisory staff.

3. Reach out to existing and potential customers to present our product range and benefits.

4. Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.

5. Follow prepared sales script (with necessary adjustments if needed) to provide accurate information about products, price, features and benefits.

6. Accurately document the customer’s personal information including phone number, address and construction project details.

7. Identify the customers key purchase person or commercial head.

8. Persuasively engage the customer in conversation to explain how the product will add value to their construction projects and meet their requirements.

9. Ask relevant leading questions to understand the customer’s needs, specifications, volumes, customer’s project locations Etc.

10. Answer telephone calls from potential customers who have been solicited through advertisements.

11. Set appointments with prospective interested customers in coordination with Sales Team.

12. Direct prospects and leads to the sales team when needed

13. Results Driven

14. Time Management

15. Persistence

INTRESTED CANDIDATE SHARE CV ON shikhasingh@com-paint.com.

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service (Required)
• Technical support (Required)
• total work (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Speak with the employer
+91 8299826374