AffleTech Hiring for Client Partner at India Full Time

ROLE OVERVIEW
The Client Partner is a proactive and knowledgeable consultant, support and ally for clients. They are
responsible for ensuring that the agency is meeting the client’s objectives, planning and delivering high
quality, effective activity and evaluating the impact of this activity. They are also responsible for the
financial analysis of the partnership.
The Client Partner works closely with the client’s internal team, to ensure marketing activity is understood,
planned, implemented and evaluated to a high standard. They also work closely with the Creative
Delivery Team to drive and support the completion of client work, on time and on budget.

Client Partners are responsible for these areas of the Narrative ‘Four Step Process’:

• Discovery process – sales/conversion and onboarding
• Client strategy process – client’s marketing strategy and marketing plan
• Client planning process – analysing client needs and developing subsequent plans
• Client reporting and analysis process – overview of account delivery against objectives – customer satisfaction and retention

The Client Partner is responsible for delivering an outstanding level of project support to clients that encourages repeat business.
They help lead and inspire all of Narrative’s stakeholders including clients, suppliers and employees, and support the Client Partnerships Director to mentor the less-experienced members of the team.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Own a number of client accounts. For each of these accounts;

o Build strong client relationships
o Understand the marketing needs of the client considering their business objectives and use this knowledge to develop effective marketing objectives and KPIs
o Develop and effectively communicate a range of marketing solutions (that achieve the client’s business objectives) with the client (at all levels of the Client’s management team) and be able to strongly influence the client in their decision about which is the ‘best’ marketing solution.
o Identify and discuss ways that Narrative can deliver new marketing services (that achieve the client’s business objectives).
o Develop, ‘own’, implement and manage Client Marketing Plans (detailing agreed marketing solutions)
o Agree marketing activity with the client; including agreeing price, quality and timescales. Ensure that these projects are delivered to agreed price/quality/time. Seek and gain approval for any changes in project scope.

Job Type: Full-time

Salary: ₹12,000.00 – ₹30,000.00 per month

Schedule:

• Morning shift