As an AR caller, you will be responsible for outbound calls to insurance companies to follow-up on pending claims.
Onboard
Between Feb 2023 to March 2023.
Job Responsibilities
Initiate calls requesting status of claims in queue.
Contact insurance companies for further explanation of denials and underpayments.
Take appropriate action on claims to guarantee resolution.
Ensure accurate and timely follow-up where required.
Document actions taken in claims billing summary notes.
To prioritize the pending claims for calling
To make a physical call by following the international norms and applicable rules for confidentiality and compliance.
Handling patients’ billing queries and updating their account information.
Post cash and write off the contractual adjustments accordingly while working on the accounts.
Responsible for working on Denials, Rejections, LOA’s to accounts, making required corrections to claims.
Job Requirements
Fluent written and verbal communication abilities.
Basic working knowledge of computers.
Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage.
Knowledge of Healthcare terminology and ICD/CPT codes will be considered an added advantage.
Knowledge, Skills & Abilities
Basic working knowledge of computers.
Knowledge of Healthcare terminology and ICD/CPT codes.
Fluent Written and verbal communication abilities.
Salary & Benefits
Salary
Dependent on the work experience (INR 35,000 to INR 40,000/- per Month) .
Medical Insurance benefit after completion of 3 months
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