AIM Multiskills Jobs Hiring for Executive/Assistant Manager -KAM-Female at Gurgaon, Haryana Full Time

Full Job Description
AIM MULTISKILLS JOBS PVT. LTD..
EXP REQUIRED: 2-4 YEARS

 Drive CRM Strategy aimed at encouraging Client retention and loyalty.  To track and note every customer, to collect data.  Analyse TCI Express every customer business growth monthly and yearly  Targeting and acquiring competitors’ customers.  Winning/ regaining-back lost customers.  Maximizing customer lifetime value strategies.  Customers data compilation  Creating pipeline of new customers, cold calling, arranging appointment for meeting.  Responsible for fist level negotiation.  Responsible for customer service of Key accounts.  Answer Inbound Customer Service Call as well as Key Customers who have specific queries.  Developing and managing new Key Accounts.  Attending RFQ/ customer call, customer complaints etc..  Prepare report and MIS as per required format on daily basis.  Take care of concerns raised by key customers and help them with solution over email or phone.  To coordinate with internal team to find the status and get it resolved before replying to customers  Preparing proposal and submission to prospective clients.  On-time bill submission and follow-up for payment realization from key customer  Managing good relations with the customers.  Customer visits for developing & strengthening relationships for retaining and increasing business as an when required.  Calling the existing customers for payment follow-ups and to understand if at all they need additional support from our end

COURIER,TRANSPOTATION,FREIGHT,WAREHOUSE
GURGAON
2 – 3 LAKHS