Network Alarm monitoring, timely notification and raising Trouble Ticket
Resolving TTs as per timelines.
Timely notification, impact list preparation
Preparing MOPs for all the planned activities
Provisioning of the circuits as per the Work Orders in stipulated time
Having the experience in handling the Submarine cable power feeding (PFE) system
Effective co-ordination with Suppliers for resolution of issues.
Effective co-ordination with Submarine NOCS, ITMC and Cable landing and Terminal Stations.
Escalations as per processes.
Ensure 100% process compliance to agreed SLA’s for Service Assurance and Service delivery.
Good Communication Skills.
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do ‘jobs never done before’ .
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