AKB Motors Hiring for Customer Service Specialist at Bengaluru, Karnataka Full Time

• Maintain a good relationship between customers and the company.

• Provide detailed information about the products and services offered to the customers.

• Communicate effectively with the customer support team.

• Open and maintain customer account with all the desired account information.

• Listen to customer complaints and provide adequate solutions for their problem via phone or email.

• Propose potential products or services to top management to gather customer information and analyze customer needs.

• Achieve sales targets productively.

• Train the junior staff on improving customer satisfaction.

• Handle and manage surveys in regards to resolving customer service problems.

• Keep the record of customers and follow-up with them on a timely basis for better customer experience.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Commuter assistance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8105878581