Network Engineer
Noida, Uttar Pradesh, India (https://aluperf.referrals.selectminds.com/jobs/73426/other-jobs-matching/location-only)
New
2 additional locations
Bangalore, Karnataka, IndiaChennai, Tamil Nadu, India (https://aluperf.referrals.selectminds.com/jobs/73426/other-jobs-matching/location-only?location_id=211)
Information Technology
ST Strategy & Technology
2100000N1P Requisition #
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About Nokia
At Nokia we create the technology to connect the world. Developing and delivering the industrys only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.
About Nokia IT
At Nokia IT, we are in a fast-paced digitalization journey. We are transforming into a modern, digital organization that globally delivers seamless technology experiences to 100,000 employees, as well as external users across the world, based on trusted IT infrastructure, applications and security capabilities. To build a world-class IT organization, we are looking to find, grow and keep the best talent in various disciplines and areas.Are you a hands-on technologist that wants to use knowledge to create an impact? Are you passionate about the digital era? Do you value a culture of transparency and accountability, and work with customers in your heart? Then join the diverse and global Nokia IT team!
Job Description
Infrastructure teamIn this role, you will be part of the Infrastructure team, which ensures the stability, availability and high performance of the IT infrastructure that serves Nokia’s entire workforce and upholds the technology for almost every single interaction of the company’s business. At IT Infrastructure, we set up, maintain and optimize Nokia’s enterprise computing and networking capabilities; we administer and continuously advance our Digital Workplace; and we grant IT support to a global community of end-users. On top of keeping our end-users satisfied every day, our immediate strategic priority is to progress rapidly in our aggressive digital transformation and in our journey towards a cloud-based environment. In IT Infrastructure, you are part of a team that is redefining IT and shaping the future of Nokia.
IT Network Engineering manages globally the life cycle, delivery, quality and performance of the networking infrastructure of Nokia. Public and Private Cloud, Datacenters, Security, IP services and all other aspects of connectivity for Nokia offices and partners .
Network engineeris responsible for IT service management handling events, incident ticket, change ticket, problem ticket for network technologies with complete knowledge of functionality, configuration, performance and quality of connectivity. This is a position in IT Network engineering center for enabling reliable service operation.
Follow troubleshooting mechanisms stated in SOPs and suggest corrective action or capture logs
Work in 24×7 support model and provide required shift handover
Create incident ticket for device alerts for non-auto-ticketing alerts, triage and escalate
Execute low critical service requests based on the SOPs
Own incident ticket resolution end-to-end and co-ordinations
Coordinate with cross-functional technology technical team to resolve the incident
Track intermediate issue until its closure working with multiple stakeholder
Follow the problem mgmt. process to get the root cause and problem task closure
Engage WAN service provider/Vendor/TAC to troubleshoot the issue and escalate to get is resolved
Additional duties as required and possible remote implementation assistance on special projects
Helping in ticket management and reporting task
Hands & eye support co-ordination and vendor dispatch
Qualifications
Experience in managing and supporting network infrastructures
Strong ability to understand the network alerts, events or issues
Bachelors’ degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
Minimum of 3 years’ experience in Network technologies and services
Associate certification from any of network vendor NRS, JNCIA, CCNA and Public Cloud would be preferred
Good understanding on network technologies TCP/IP, TCP/IP Flow control, UDP, HSRP / VRRP / GLBP, DNS, ARP, Trunking, & Port Channelling and IPsec
Good understanding with routing and dynamic routing protocols such as: OSPF, BGP
Good knowledge on Enterprise wired and wireless network, firewalls, virtualization, load balancing and SD-WAN technologies
Experience in with DHCP and IP address mgmt.
Experience in Windows server and Linux handling
Knowledge on Virtualization fundamentals
Knowledge on Cloud Compute engine & DB will be preferred
Knowledge on scripting
Basics of virtual network and cloud connectivity
Basic understanding of common IT Infrastructure architecture and frameworks
Requirement gathering experience
Understanding of ITIL processes
Excellent verbal and written communication skills in English
Eager and capable to work in a global multi-cultural team and to develop him/her self
Strong customer focus
Drive to deliver results, “get things done” attitude
Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.
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