Amazon Hiring for Manager, Account Management, GlowRoad at Bengaluru, India Full Time

Description

About GlowRoad:

GlowRoad is a social commerce marketplace that allows suppliers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad was acquired by Amazon in April 2022. We target to grow with focus on long-term sustainability in the next few years. This is a unique opportunity to build for Bharat and be part of the rocketship.

About the Role:

This role will be part of the category team. While top suppliers (Gold and Silver) are assigned key account managers, there are hundreds of suppliers in the system who have potential to grow but are not yet in Gold/Silver tier. We will be setting up a team – SET (Supplier Engagement Team) who will work with these suppliers to help them grow their business. We are looking for a candidate to lead this team.

The ideal candidate will have a background in sales with focus on driving operational rigor, possess exceptional data analytical skills and communications skills and have consistent track record delivering results. He/she should be able to think strategically and analytically about the business and market opportunities and challenges. He/she should have the ability to work cross-organizationally to drive consensus and results. He/she will have a keen sense of ownership, drive, and desire to win!

Key job responsibilities

The key responsibilities will include:

• Setting up trackers to monitor the performance of suppliers managed by SET

• Some of the key input metrics of suppliers include price competitiveness of suppliers, selection gap, in-stocks%

• Some of the key out metrics of suppliers include GMS, supplier cancellations, supplier returns

• Team’s operational efficiency and goals delivery

• Liaison with cross-functional teams (category managers, BI, supplier support, logistics, finance) on need basis to improve experience of these suppliers

• Flag possible escalation, dive deep to recommend and implement corrective actions

• Act like an owner and focus on delivering results with high standards

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

Basic Qualifications

• Experience analyzing data and best practices to assess performance drivers

• 2+ years of sales experience

• Experience in e-commerce

• Prior experience in managing a team of 6-10

Preferred Qualifications

• Experience meeting revenue targets and quotas

• Experience working in a fast-paced and highly cross-functional organization

• MBA