Amazon Seller Services Private Limited Hiring for Ops Admin at Delhi, Delhi Full Time

• 6+ months of human resources experience
• 6+ months of customer service experience
• 6+ months of Microsoft Office products and applications experience
• High school or equivalent

The operations administrative role provides support to the management team in a variety of administrative tasks.

Responsibilities include:

• Clear flags in systems and assess attendance point for associates for unexcused absences.
• Collect/organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required.
• Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Vacation (vacp)/Paid Personal Time (pers)/Voluntary •Time-off (vto)/Lack of Work (low) for Amazon associates.
• Make points corrections for staffing agency as directed by Amazon Human Resources (HR)
• Make points corrections for Amazon associates as directed by site leaders or Human Resources
• Identify, track and reconcile missing: in, out and lunch punches
• With manager approval, clear discrepancies associated with Time Off Task flags
• Enter punches for orientation time for staffing agency new hires.
• Input corrective action documentation into Amazon GAPS system
• Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide •summary of performance history for manager to use in making a recommendation for termination.
• Submit counselings for both Amazonians and staffing agency associates (including tracking approval and printing for managers to deliver for Amazonians)
• Print Amazon attendance counselings sent out by HR and organize with other counselings so managers have one complete set of what they need to deliver
• Print/post rates throughout shift for all associates on set schedule
• Answer questions for Amazon associates on points/vacp/pers balances as required. Help escalate discrepancies to HR and resolve.
• Additional Responsibilities may also include: •Assisting with safety and dock audits and/or type and publish them for managers
• Assisting managers run/track production reports, update operations reports as needed, work on projects for creating reports, etc.

We are open to hiring candidates to work out of one of the following locations:

Delhi, DL, IND

• 1+ years of human resources experience
• 1+ years of customer service experience
• 1+ years of Microsoft Office products and applications experience