Amber Internet solutions Hiring for Sales Support Executive (Remote) at Remote Full Time

Amberstudent (amberstudent.com) is a leading global marketplace for student housing. We help students book full-time accommodations near top universities across the globe, without the hassle of negotiation, non-standardised and cumbersome paperwork, and broken payment process. Amber was founded by IIT-KGP alumnus and has been backed by leading investors/angels. amber being an international student accommodation marketplace has an extensive team for B2C sales which is responsible for generating revenues from properties across the world by booking the students in their properties and maintaining a relationship with them. We are looking for enthusiastic sales representatives to join our team.

If you are passionate about making international mobility and living seamless and accessible, then – Join us in building the future of student housing

Individual responsibilities:
Act as a mediator between the Sales team and the property management groups for booking the properties on behalf of the customer.

Maintain updated knowledge of the organisation’s products, services, and customer service policies.

Communicating with the sales team through chats & emails.

Acquiring proofs/closure regarding the student’s booking.

Participate in training opportunities provided by the organisation.

Processing the bookings with our partner properties through their official portals.

Be responsible for closing all tickets within the assigned timeline.

Maintain necessary SLAs for the smooth functioning of the department.

Skills required:
Excellent written and oral communication skills

Active Listening skills

Good time management and planning skills

Objection handling & Decision Making skills

Good PC skills, especially with MS Excel, Data Entry & Typing

Qualifications:
Education level – Graduate,

A minimum of 60% is required in academics

Experience: 0-2 yrs