American Express Global Business Travel Hiring for Digital Designer-1 at Haryana, India Full Time

Digital Designer

The Digital Designer is a technical resource responsible for creating event websites and mobile apps. This individual will be leading strategic conversations with clients, vetting requirements, and translating their needs into successful events. The ideal candidate should be extremely motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We’re looking for someone who gets excited about working with multiple technologies, proposes new and creative ideas, and learning new things.

This position will be part of the Digital Services team and report to the Digital Services Manager. The Digital Designers will sit onsite in our Gurgaon office in India. This position is 100% client-facing.

Main Responsibilities & Duties:

Responsibilities include but are not limited to:

• Demonstrate detailed product knowledge when assisting clients via phone and email

• Manage all aspects of event website creation and maintenance:

• Create online attendee registration website in line with client branding

• Consult with clients on the design and overall functionality available to ensure client goals and objectives are met

• Create reports based on event requirements and makes them readily available to clients and internal teams

• Thoroughly tests event website before sharing with clients and internal teams

• Manage all aspects of mobile app creation and maintenance:

• Creation and maintenance of mobile apps

• Present solutions and offer best practices to help clients meet their goals and objectives

• Oversee mobile application projects from kick-off to launch in Apple and Google Play stores

• Create and maintain templates based on client requirements

• Manage different projects with competing deadlines and deliverables

• Partner with operations and account management to support client’s long-term account goals

What You Need for this Position

• Bachelor’s degree with strong academic credentials preferred

• Minimum of 3 years of work experience preferably in the meetings industry, software or other high-tech industry

• Strong, confident, and outgoing telephone presence and solid customer presentation skills

• Highly articulate, detail-oriented, yet able to simplify complex concepts into layman’s terms for greater understanding

• Ability to work well under pressure and maintain professionalism even in demanding circumstances

• Comfortable using general office software applications, sales automation products such as Salesforce.com and web collaboration tools like WebEx a plus

• Experience using Cvent platform, Flex registration, new reports, and portals preferred; Splash, e-Touches, Crowd Compass and DoubleDutch a plus

• Advanced expertise with HTML, CSS and other web development languages a plus.

• Photo editing (i.e., Photoshop, etc.) is a plus

• Outstanding communication skills, able to communicate at various levels of the organization and tailor written and verbal messages to fit particular audiences in English, with focus on client-facing experience

• Excellent collaboration and teamwork skills, with the ability to work in a global, geographically dispersed environment

Location

India – Haryana – Gurgaon

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.