Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
This position will play a critical role in within the Consumer Business for India to share data backed insights to drive decision management & monitor key business metrics. The position will deliver on several initiatives which are imperative for the market’s overall performance. Areas of responsibility include strategic business analytics, Data decision management & Portfolio Analytics.
Key Deliverables include :
Lead strategic business analytics for consumer business
Key business metric reporting for analyzing trends to drive insights and timely decision making
Customer Analytics via portfolio segmentation, competitor intelligence and predictive analytics. Develop specific treatment plans per segment to support business needs
Analyze data requirements, create a data flow & to deliver on business initiatives
Facilitate campaign analytics and enable fulfilment of marketing campaigns
Design & execute MIS Reports across LOBs and disseminate using reporting platforms such as Tableau
Build world-class data solutions by enabling automation of key data requirements to drive efficiency
Qualifications
A Master’s degree in Economics, Statistics or a related field is required.
Superior analytical skills and problem-solving skills are required
Demonstrated ability to synthesize complex data
At least 5 years exposure to SAS, Python/Hive and Excel
Proven ability to influence and negotiate with external and Internal stakeholders
Experience in NBFC/ BFSI / Fintech analytics is preferred
Strong communication skills
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Job: Marketing
Primary Location: India-Haryana-Gurgaon
Schedule Full-time
Req ID: 21031994
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